Learning Curves Childcare

This page is designed to offer more information about Learning Curves and to explain some of our routines and procedures.


When you first enrol your child we will ask you to complete an Enrolment Contract which will list all the information we need to care for your child.  If there are any changes to the details on the original Enrolment Contract, please let us know immediately, especially addresses and telephone numbers.


Whenever your child attends the Centre they must be signed in on the Daily Roll that is located outside the office.  This is also known as an emergency evacuation roll where we keep tabs on when the children are in and out of the Centre.



We required two week’s written notice of leaving.


Families of young children often experience the frustration of managing challenging behaviour with their children.  If you have any concerns regarding your childs behaviour, come and talk to us.


In the unlikely event of a civil emergency your child will be kept at Learning Curves until you are able to collect them.  Should our buildings be damaged so much that we have to evacuate, we will be in contact with Civil Defense, who will nominate a location for us to move to.  A notice will be taped in a prominent place, letting you know where we are.


On the Enrolment Contract there is an area for listing the names of people who have your authority to collect your child.  However, while we are still getting to know your faces, please write down on the Daily Roll, under the comments column, if anyone different is collecting your child that day, and please also tell a staff member.

Your child will not be released to a stranger.


You are welcome to stay in the Centre for as long as you wish, and even visit beforehand so that your child is familiar with us.

When it comes time for you to leave, we find that it is best to give one kiss and cuddle, hand the child over to a waiting staff member, say good-bye and leave immediately.  There may be a bit of a fuss from the child, and this is quite natural and normal, don’t be upset by it.  Eventually your child will learn to trust that you are coming back and not abandoning them.  If the separation is dealt with in this matter-of-fact manner by all concerned, the child will generally settle quite quickly.

We do not suggest that you come back to see how your child is doing whilst they are still settling, this can be very upsetting, we would prefer that you telephone us for an update.


Please bring a bag with at least one change of clothes.  If your child is still in nappies, either put a good supply in the bag or give us a whole pack to store here at the centre (we will write the name on the pack of nappies).

We encourage children to bring in natural resources such as leaves, pine cones, shells and other odds and ends that they may discover.  We are always on the hunt for collage materials such as milk bottle tops, cardboard, paper, dried flowers.

If you would like to bring in a favourite book or special news item, please hand them to a staff member so they can be looked after.


As all our meals are prepared on the premises it is not necessary to bring any food.  Our Health and Safety Policy states that confectionary and other snack foods are not allowed in the Centre.

We also strongly discourage bringing toys as they get lost and we really haven’t got a lot of time to find them.  If toys are lost in the Centre they will become part of the general pool of resources for everyone.


Any items of clothing, shoes or hats that we find are placed in the Lost Property Box, please ask a staff member for its location.  Despite all efforts to reacquaint clothing with their owners, we inevitably end up with loads of stuff.  When we get a load of clothes that no-one has claimed for a while, we either place them in a Clothing Bin or use them for our spare clothes.

It is really easy to label clothing with a felt tip on the label, and if you can’t find one at home, ask one of the staff to help you out.


We have cube boxes with all the children’s art filed in it.  These boxes change location from time to time, so ask a staff member where they are and make sure to check regularly for the latest creations.


If you haven’t received a separate Fee Sheet, please see the Team Leader for one, it outlines the various types.


All Day 7:30 a.m. to 5:30 p.m.

School Days  8:30 a.m. to 3:30 p.m.

If you are late collecting your child it will be charged at $1:00 per minute, per child.


If you are unsure whether you are eligible for a Childcare Subsidy from WINZ, please check with the Supervisor or your local WINZ office.

Families are obliged to keep WINZ informed of a change in their circumstances.  It is also important for us to know of these changes.  Subsidies will not be given, or altered, unless we have been notified by WINZ or received the payment, for the change.


Each child is entitled to 4 weeks free leave after 3 months consistent attendance.

Leave taken beyond this period requires a Holding Fee of  ⅓ the normal weekly fee for another 2 weeks.  After this time the full fee is payable to secure your child’s position.

Public Holidays and Sick Days

Full Time Children

The weekly fee that we charge has a built in discount  because your child is unable to make-up any absences caused by illness or Public Holidays.  However, if they are away we still require the full fee to be paid.

Part Time Children

If your child is sick or there is a Public Holiday, you are still required to pay the full fee.


Important: Children cannot take more than 3 consecutive weeks.  Families taking long holidays will have to have the child removed from our roll and placed on a waiting list.  We cannot guarantee a place  will be available when they return.


The menu for each week is displayed on the wall outside the kitchen and these are kept on file for 12 months.

We consider lunch-time to be an important meal for young children, therefore we provide a balanced diet which is cooked and includes a dessert.

If your child has a special diet need, e.g. vegetarian, dairy free, etc., please write this on the Enrolment Application and talk to our Supervisor and Cook about what is required.  We encourage all children to eat the food we prepare and do not provide separate meals unless there is a dietary consideration.

We make our own yoghurt, biscuits, cakes, etc., to ensure that there aren’t too many sugary treats.  Peanut butter isn’t used in the meals because of the close link to asthma, eczema and food allergies.

Our staff are available at all times if you wish to discuss any concerns or have any questions.


If your child has an accident during the session this will be recorded in the Accident Book.  If your child has a knock to the head or a cut, we will ask you to counter-sign this book.  All senior staff are trained in First Aid and have a good knowledge of first aid situations.


Please take care when driving into either Centre, there are young children getting out of cars throughout the day.  There are marked parking spaces in the carpark for your use.

Remember that all children need suitable safety restraints when aged under 7 years, it is now the law to comply with this regulation.


By law, we are required to hold information regarding the status of your child’s immunisation.  We have a policy of “informed consent”, and your choice to immunize or not, does not affect any judgments of the child or family.  We need to know the status of immunisation in cases where a disease is in the community and families need to be aware of the risk factors for their families.

If your child is not immunized against a particular disease the Health Department may request that your child is kept away from the Centre for a specified period of time.  This decision is not made by Centre management.


The Centre programmes are planned around the needs of each child and in order for us to do this effectively we record observations of each child.  These Book, located in the kitchen.  If your child has a knock to the head or a cut, we will ask you to counter-sign this book.  All senior staff are trained in First Aid and have a good knowledge of first aid situations.


On the day closest to your child’s birthday we have a small party at either morning or afternoon tea.  We sing Happy Birthday, have a cake (that we have cooked) and give a nursery rhyme Birthday Certificate.


Parents and families are always welcome in the Centre, so please don’t wait for an invitation from us before involving yourself—we would love to have you visit, even if it is only to observe us and see what the programme is all about.

If you have a particular gift that you would like to share, such as playing the guitar, weaving baskets, or baking with children, talk to us about involving you in the programme.  We often go on excursions such as the Auckland Zoo, local library, bus rides, train rides, etc., and we ask parents to accompany us on these occasions.


Whenever we take the children out of the Centre, either by bus or cars, we ask for your separate, written permission on each occasion.  When we are organizing a “whole Centre” trip where everyone is involved, and you do not wish to have your child taken along, we need plenty of time to make alternative arrangements.  In the past we have taken children to our other Centre for the period of the trip, or arrange a make-up session to be used later.


Once a month we publish a Newsletter that will update you on all comings and goings in the Centre.  The Newsletter will be placed in your Family/Whanau Pocket by the front door.  If you haven’t got one, we keep spare copies in the office so just ask a staff member for one.


If your child needs to be given some medicine whilst attending the Centre, this information must be recorded in our Medicine Book, please ask a staff member for this.  Medicines are to be stored in the kitchen—please do not leave medications in your child’s bag—this can be a very dangerous place for them if other children manage to get into the bag.We do not hold Pamol in the Centre for general use.  If your child has a temperature then there is an infection that needs to be diagnosed and treated by a doctor.

Families and caregivers need to be aware that the staff in the Centre are not medically trained, but are considered responsible to administer oral medicines.  If you have any concerns or special needs with regard to the administration of medicines, please see the Supervisor.